Shipping from Malaysia to New Zealand

Malaysia to New Zealand Express Line

This route is tax-uninclusive and does not include customs clearance. Ebaoguo cannot control any customs inquiries or potential fees, including import taxes or duties, temporary import/export fees, return fees, etc. Upon receipt, the consignee must pay any additional fees (if incurred).

Multiple boxes can be combined for weight accumulation for the same receipt. The minimum chargeable weight is 1kg, rounded up to the next 1KG increment.
The chargeable weight of a single parcel must not exceed 30 kg, and the longest side must not exceed 80 cm. For oversized or overweight items, please contact our customer service for a quote. A single waybill can include a maximum of 25 parcels.
Ebaoguo will not compensate for deformation, deterioration, melting, damage, or liquid leakage of goods due to environmental changes during transportation. Please package your items properly before shipping.
Please use the chargeable weight from the waybill, multiplied by the corresponding price in the price table.
Shipments are processed Monday to Friday (excluding public holidays).
If the recipient’s postcode falls within a remote area, FedEx will automatically add a remote area delivery fee (ODA) to the system’s quoted price. You can check this on the Malaysia to New Zealand shipping page, or consult customer service.
The prices calculated on our website include fuel surcharges, peak season surcharges, and remote area delivery fees. They do not include any secondary fees incurred within the destination country, such as customs clearance fees, address change fees, re-delivery fees, etc. If such fees arise, we will contact the sender for payment.

Estimate Shipping Cost from Malaysia to New Zealand

Taxes and New Zealand Import Regulations

New Zealand’s customs duty threshold is NZD $1000. GST is 15% of the declared value. For details, please see the New Zealand Customs GST and Duty Estimator, and New Zealand Customs’ introduction to import duty rules for goods.

We are not responsible for the actions of New Zealand Customs, including requests for import permits or related documents, or customs demanding duties from the recipient.

Chargeable weight

Because air transport billing doesn’t solely rely on a parcel’s actual weight; it also considers the parcel’s dimensions, commonly known as volumetric weight.

a. The chargeable weight will compare each parcel’s actual weight and its volumetric weight, taking the greater of the two.
- For example, if a parcel’s actual weight is 3.1 kg and its volumetric weight is 2.1 kg, then the chargeable weight for this parcel will be 3.1 kg, rounded up to 3.5 kg (if using 500 g increments).
b. The chargeable weight for a single waybill is the sum of the chargeable weights of each parcel within that waybill.
c. The international logistics formula for volumetric weight is: Length (cm) × Width (cm) × Height (cm) / 5000.

For consolidated shipping, the minimum charge is 1 kg (less than 1kg is charged as 1kg). For weights under 10kg, increments are 500g. For weights over 10 kg, increments are 1 kg. For example, a 1.3kg parcel will be charged as 1.5kg, and a 10.2kg parcel will be charged as 11KG.
If the actual weight is within 2 kg and the volumetric weight does not exceed 5 kg, only the exact weight will be rounded up in 500g increments (e.g., a 1.3kg parcel will be charged as 1.5kg).

Example

For example: Xiao Ming wants to mail two parcels to the same recipient.

Parcel 1’s actual weight is 4KG. Volumetric weight is 36(cm) × 35(cm) × 30(cm) / 5000 = 7.56kg. Thus, Parcel 1’s chargeable weight will be calculated as 8KG.

Parcel 2’s actual weight is 10KG. Volumetric weight is 36(cm) × 35(cm) × 30(cm) / 5000 = 7.56kg. Thus, Parcel 2’s chargeable weight will be calculated as 10KG.

Therefore, Xiao Ming’s waybill will have a total chargeable weight of 8KG + 10KG = 18KG.

What is Restricted and What is Prohibited?

In addition to generally prohibited items, New Zealand’s Ministry for Primary Industries (MPI) has strict regulations banning the entry of the following items:

1. Eggs and egg products, dairy products, freshwater fish, bee products, meat and meat products, corn, rare animals and plants and their products, fresh fruits, medicinal animal products (e.g., bird’s nest, deer antlers, bear bile).

2. Animals, plants, fresh cut flowers, garlands, garland materials, unpopped corn and straw packaging materials, soil, biological cultures and organisms, biological products, animal feed, medicines and vaccines, food additives, pesticides, insecticides.

For more prohibited and restricted import items, please check the New Zealand Customs official website.

How to Ship

Step 1: Register and log in to https://ebaoguo.com to obtain your Ebaoguo warehouse address and support number.

Step 2: You can purchase products from any website and have them shipped to the address we’ve assigned to you, or arrange for self-mailing.

Step 3: After the seller ships your item, please pre-declare your express tracking number in your parcel list.

Step 4: Once the Ebaoguo warehouse receives your parcel, it will be entered into your parcel list.

Step 5: When all your parcels have arrived, you can submit a shipment request from your parcel list. Fill in the recipient’s address and choose the appropriate logistics route and additional services.

Step 6: After the Ebaoguo warehouse packs your items according to your requirements, you will receive a payment notification.

Step 7: Once payment is successful, we will dispatch your goods.

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