Effective 1 April 2026, our Melbourne warehouse charges an inbound processing fee on incoming shipments:
- Small parcels (≤ 30 kg per unit): AUD $1.00 each
- Pallet shipments: AUD $15.00 per pallet
This fee covers manual sorting, barcode check-in, and short-term storage. It will be added automatically to your shipping invoice at order time.
shipping from australia to indonesia — 本文完整说明相关流程、海关规定与实操建议。
? Route: Australia → Indonesia
? Updated:
? Carrier: Australia Post (Standard) / Ebaoguo Indonesia Express
? Customs: Standard: DDU (recipient pays) · Indonesia Express: prepaid tax (21% of declared value pre-collected)
Ship parcels from Australia to Indonesia via Ebaoguo’s Melbourne warehouse. Two routes available: Australia Post Standard Route (live AusPost rate (calculator), DDU, ~40–50 working days) and Indonesia Express Route (see calculator for rates, 10–14 working days, prepaid tax).
Rates & Transit Time
Fee Transparency — No Hidden Costs
- Shipping rate (by chargeable weight)
- Handling / warehouse intake / fumigation fees (if applicable)
- Pickup fee (if you choose home pickup)
- Extra service fees, commission, fuel surcharges
- Destination customs duty / VAT / GST (only on DDP self-operated lines marked "included")
- Import duty + GST/VAT on non-DDP routes — destination customs collects from recipient
- Insurance (optional, ~5% of declared value; shown at bottom of each card)
- Customs inspection / return / storage detention fees in exceptional cases
⚠️ From 1 Jan 2025: Indonesia customs requires the recipient to provide a 16-digit NIK or NPWP tax number; missing this causes clearance delays or return-to-sender. Source: AusPost
| Route | Rate | Transit | Customs | Dispatch |
|---|---|---|---|---|
| Australia Post Standard (DDU) | live AusPost rate (calculator) (min 1kg) | 40–50 working days | Duties included (DDU) | Every other Friday |
| Indonesia Express | see calculator (min 1kg) | 10–14 working days | Pre-pay 21% of declared value | Every Wednesday |
Australia Post Standard (DDU)
- Rate
- live AusPost rate (calculator) (min 1kg)
- Transit
- 40–50 working days
- Customs
- Duties included (DDU)
- Dispatch
- Every other Friday
Indonesia Express
- Rate
- see calculator (min 1kg)
- Transit
- 10–14 working days
- Customs
- Pre-pay 21% of declared value
- Dispatch
- Every Wednesday
Chargeable weight = max(actual weight, volumetric weight). Volumetric weight = L×W×H(cm)÷5000. Use the Rate Calculator for current pricing.
? Australia Post — shipping from australia to indonesia
The Ebaoguo Australia warehouse offers two routes to Indonesia: the Australia Post Standard service (priced per the AusPost rate card, DDU — duty not included) and the Indonesia Express line (prepaid tax: 21% of declared value is pre-collected before dispatch; a top-up applies if the actual tax exceeds the estimate). Service-specific details below.
Standard
Rates & Rules
- live AusPost rate (calculator) — minimum 1kg, rounded up to nearest kg
- Multiple boxes per waybill — weights are cumulative
- Different recipients within the same shipment batch can share one destination address
Schedule & Transit
- Cut-off: every other Thursday
- Dispatch: Friday
- Delivery: approximately 40–50 working days after dispatch
- Door-to-door delivery in Indonesia
Customs
- ⚠️ DDU — duties NOT included: any Indonesian import tax is charged to the recipient at customs
Accepted Items
- All legal goods permitted for import by Indonesian customs
- Daily necessities, personal belongings, furniture, books, skincare, health supplements, packaged food (no meat)
Express
Rates & Rules
- live AusPost rate (calculator) — minimum 1kg, rounded up to nearest kg
- One box per waybill; maximum 5 items per box
- Max 20kg per box
Schedule & Transit
- Cut-off: every Tuesday (Melbourne warehouse)
- Dispatch: every Wednesday
- Delivery: approximately 10–14 working days after dispatch
Customs
- ✅ Prepaid tax: Indonesian import tax (21% of declared value) is pre-collected before dispatch; a top-up applies if the actual assessment exceeds the estimate
Accepted Items
- Lifestyle goods, health supplements, skincare, personal care products, snacks only
Regardless of origin warehouse (Australia / China / Malaysia / Japan etc.), Ebaoguo offers three channel types:
| Channel | Examples | Duty terms |
|---|---|---|
| ① Consolidation line (proprietary) | Ebaoguo direct air / sea | DDP only when article explicitly labels “duty included / DDP”; otherwise DDU |
| ② Postal services (national postal) | Australia Post, China Post, Pos Malaysia, Japan Post, SingPost, etc. | DDU — recipient pays at destination |
| ③ International express | FedEx, DHL, UPS, etc. | DDU — recipient pays at destination |
? FedEx shipment requirement
A supplier-issued invoice must be provided before dispatch. Used / second-hand goods are not accepted (documents excepted).
The customs and tax information on this page is compiled from official government sources and is provided strictly as a shipping reference. At the time of actual clearance:
- Destination customs authorities may consider the declared value, but are not obliged to use it as the assessable basis;
- Customs may apply their own product valuation database or reference price to determine duty;
- The exact duty amount, whether duty is levied, and whether the parcel is inspected are solely at the discretion of destination customs; Ebaoguo cannot guarantee outcomes;
- This page does not constitute a tax-assessment authority and cannot be used as evidence in any customs dispute;
- All duties, VAT, consumption tax, and surcharges are paid by the recipient at destination (DDU); Ebaoguo does not collect or pre-pay duty.
How to Ship
Two quick options to get started:
Option 1: Online Purchase — Ship Direct to ebaoguo Melbourne Warehouse
- Register at ebaoguo.com to get your Melbourne warehouse address and personal Suite ID (required on every parcel — this is how we identify your packages)
- When shopping at any Australian online store, enter the warehouse address as the delivery address. Already purchased? You can also forward existing packages to the same address
- Once your parcel arrives at the warehouse, we photograph and log it into your account
- Select the packages you want to ship from your parcel list, submit a shipment request, and enter the recipient’s delivery address
- The warehouse processes your order and calculates the final shipping fee
- When the shipment status changes to “Pending Payment”, complete payment in the system
Option 2: Melbourne Locals — Drop Off at an Agent Location
- Register at ebaoguo.com or via the WeChat Mini Program
- Complete a pre-declaration form (recipient info and parcel declaration) — one form per delivery address is sufficient
- Bring your parcels to a Melbourne agent location and give staff your pre-declaration reference number
- Agent staff will measure dimensions and weigh your parcels
- Pay on the spot at the agent location
Prohibited Items
shipping from australia to indonesia — 本文将完整介绍相关流程、费用、海关规定以及实操建议。
shipping from australia to indonesia — The following items are prohibited on all routes. Misdeclaration may result in seizure by customs and potential fines:
- White powder, crystalline substances
- Explosives (e.g. fireworks, gunpowder)
- Road-legal electric bicycles and electric scooters (import licence required)
- Dangerous gases: flammable gases (e.g. aerosols, camping gas), non-flammable gases (e.g. compressed oxygen), toxic gases
- Flammable liquids (e.g. solvents, paint); flammable solids (e.g. matches); self-igniting substances; substances that react dangerously with water (e.g. calcium carbide)
- Oxidising substances (e.g. fertilisers); organic peroxides
- Toxic substances (e.g. pesticides); infectious substances (e.g. blood test samples)
- Radioactive materials
- Strongly corrosive substances (e.g. bleach, drain cleaner)
- Products with explosive devices (e.g. airbags); strong magnets or ferromagnetic materials
- Lithium batteries or power banks not installed in devices (loose/bare cells); oversized batteries. Items with batteries installed are limited to 2 per parcel or 4 individual cells (Australia Post rule). Batteries over 100Wh cannot be shipped by any method
- Perfume, nail polish, aftershave, hairspray, and other cosmetics with hazardous material properties
- Cigarettes, loose tobacco, e-cigarettes, heated tobacco products, and vape liquids
- Alcoholic beverages; prescription medications; narcotics and controlled substances
- Counterfeit goods; items infringing intellectual property rights
- Cash; negotiable instruments and securities
Important Notes
- Provide full Indonesia recipient address — contact customer service to confirm deliverability before submitting
- Goods must arrive at the Melbourne warehouse before they can be dispatched on a consolidation route
- Ebaoguo is not liable for seller packing errors — optional inspection service available
- We are not responsible for deformation, melting, breakage or liquid leakage due to environmental changes during transit — pack carefully before shipping
? Insurance: Optional at 5% of declared value (invoice required). Without insurance, maximum compensation for confirmed loss is AUD$50 per shipment (including freight). See full terms.
- Packaging that shrinks or shows minor dents in transit (especially by air) due to changes in air pressure at altitude — as long as the outer shipping box itself is undamaged, this is a normal physical effect, not product damage;
- Breakage of fragile items — this applies regardless of whether reinforced packing was selected;
- Spoilage or expiry of short-shelf-life or temperature-sensitive food caused by transit time, customs clearance waits, or last-mile delivery.
Frequently Asked Questions
How long does shipping from Australia to Indonesia take?
The Indonesia Express route takes approximately 10–14 working days from the Melbourne warehouse. Weekly dispatch every Wednesday — parcels must arrive before no fixed cut-off. Indonesia Customs can be complex, so actual transit may vary.
How is the shipping cost to Indonesia calculated?
Charged by chargeable weight — the higher of actual weight or volumetric weight. Volumetric weight = L×W×H(cm)÷5000, minimum 1kg. Visit cal.ebaoguo.com for the latest rates.
Do I need to pay customs duty when shipping to Indonesia?
On the Indonesia Express route, tax is prepaid: approximately 21% of the declared value (VAT + import duty combined) is collected before dispatch, and a top-up applies if the actual assessment is higher. On the Australia Post Standard route (DDU), the recipient pays any tax at Indonesian Customs. Always declare accurate item names and values.
Can I ship Australian health supplements and baby formula to Indonesia?
Personal quantities (generally up to 3 months’ supply) of baby formula and supplements are typically accepted. Indonesia’s BPOM agency regulates imported food and supplements — commercial quantities require an import licence. Vitamins, fish oil, and baby formula in reasonable amounts are generally fine.
What items are prohibited from being shipped to Indonesia?
Prohibited: weapons and ammunition, narcotics, e-cigarettes and vape products (fully banned), pornographic material. Strictly controlled: alcohol (import licence required), food and agricultural products (BPOM registration required), supplements with controlled ingredients. Always declare accurately.
How do I register an ebaoguo account and track my shipment?
Register at dashboard.ebaoguo.com using your email or Google/Gmail account. You’ll receive a dedicated Melbourne warehouse address. After submitting a shipment request, track your parcel from the dashboard. Estimate costs at cal.ebaoguo.com before shipping.
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Updated 2026-08 · Source: Ebaoguo Operations
