EBAOGUO Parcels Collection Points (Melbourne)
Melbourne Warehouse
Pick-up Address
- Unit 2 34 Efficient Drive, Truganina, Victoria 3029
Business Hours
- Monday to Friday 10:00 am – 5:00 pm (excluding public holidays)
Package Restrictions
- There are no restrictions on the size and weight of the package.
- For packages weighing over 30kg, a forklift will assist customers loading the package.
- On-site unpacking and disposal of rubbish, wooden strips and other packaging materials are not allowed.
Storage Time
- Free storage for 7 days. If not picked up after the expiration date, a storage fee of AUD$1.00 per day will be charged for each package.
- In the absence of special circumstances or if the package is not paid for, the warehouse will dispose of it after 30 days.
Other
- If you need the warehouse to print express waybills or related documents, the warehouse will charge a processing fee of AUD$ 1.00 per piece.
A＋PIUS CITY (澳洲生活馆店)
Pick-up Address
- 21 peel street, West Melbourne, Victoria 3000
Business Hours
- Monday to Friday, 10:00 am – 5:00 pm (excluding public holidays)
- Weekend, 11:00 am – 5:00 pm (excluding public holidays)
Pick-up Restrictions
- The length of one side of a single package should not exceed 130cm.
- A single package should not weigh more than 30kg.
- The sum of the three sides should not exceed 200cm.
Storage Time
- Free storage for two weeks. If not picked up after the expiration date, a storage fee of AUD$1.00 per day will be charged for each package.
Mount Waverley
Pickup Address
- 43 Josephine Avenue Mount Waverley, Victoria 3149
Business Hours
- Before pickup, you need to contact customer service to make an appointment.
Pickup Restrictions
- The length of one side of a single package should not exceed 130cm.
- A single package should not weigh more than 30kg.
- The sum of the three sides should not exceed 200cm.
Storage Time
- Free storage for two weeks. If not picked up after the expiration date, a storage fee of AUD$1.00 per day will be charged for each package.
Point Cook
Pickup Address
- 2 Urchin Way，Point Cook, VIC 3030
Business Hours
- Monday to Friday, 17:00PM-19:00PM (excluding public holidays)
- Weekend (Before pickup, you need to contact customer service to make an appointment.)
Pickup Restrictions
- The length of one side of a single package should not exceed 120cm.
- A single package should not weigh more than 30kg.
- The sum of the three sides should not exceed 200cm.
Storage Time
- Free storage for two weeks. If not picked up after the expiration date, a storage fee of AUD$1.00 per day will be charged for each package.
Blackburn North
Pick-up Address
- 61B surrey road, blackburn north, VIC 3130
Business Hours：
- Monday to Sunday 10AM-9PM
Pick-up Restrictions：
- The length of one side of a single package should not exceed 130cm.
- A single package should not weigh more than 25kg.
- The sum of the three sides should not exceed 200cm.
Storage Time：
- Free storage for two weeks. If not picked up after the expiration date, a storage fee of AUD$1.00 per day will be charged for each package.
Glen Waverley
Pick-up Address
- 4 Kirkwall Ct, Glen Waverley 3150
Business Hours：
- Monday to Friday 18:30PM-22:30PM (Before pickup, you need to contact customer service to make an appointment.)
Pick-up Restrictions：
- The length of one side of a single package should not exceed 150cm.
- A single package should not weigh more than 30kg.
- The sum of the three sides should not exceed 200cm.
Storage Time：
- Free storage for two weeks. If not picked up after the expiration date, a storage fee of AUD$1.00 per day will be charged for each package.
EBAOGUO Clayton
Pick-up Address
- Shop 10/371-373 Clayton Rd，Clayton, Victoria 3168
Business Hours：
- Monday to Sunday 11AM-9PM
Pick-up Restrictions：
- The length of one side of a single package should not exceed 140cm.
- A single package should not weigh more than 30kg.
- The sum of the three sides should not exceed 200cm.
Storage Time：
- Free storage for two weeks. If not picked up after the expiration date, a storage fee of AUD$1.00 per day will be charged for each package.
ONLINE CUSTOMER SERVICE
