When shopping on any overseas website, enter your ebaoguo warehouse address as the delivery address (copy it in one click from your dashboard). Note the tracking number for each order.
💡 Savings Tip
Consolidate multiple parcels arriving within 30 days and ship together. Pay one shipping fee based on combined weight — save 40–60%.
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STEP 3
Parcel Arrives — Declare & Consolidate
You’ll receive an email when your parcel arrives. Log in, submit the tracking number, declare item details and value, then select consolidation. We repack everything for free.
1Receive ‘Parcel arrived’ email notification
2Add tracking number in the dashboard
3Select parcels to consolidate → submit
4We consolidate free, bill by total weight
📦 Consolidation Savings Example
Parcel A（2.3 kg）AU$ 48
Parcel B（1.8 kg）AU$ 42
Parcel C（0.9 kg）AU$ 32
合箱后（5.0 kg）
AU$ 68
节省
AU$ 54
💳 5 Local Currencies – No Forex Needed
AU$
AUD
RM
MYR
¥ CNY
CNY
S$
SGD
NZ$
NZD
DDP = We prepay import duty, nothing to pay on delivery. DDU = Recipient pays local duty, slightly lower rate.
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STEP 4
Pick a Route & Pay in Local Currency
The system shows available routes and estimated fees for your destination. Choose DDP (duty included) or DDU, then pay in your local currency online — no currency exchange needed.
✓60%+ cheaper than DHL/EMS
✓No monthly fee, no setup fee, no hidden charges
✓Packed and dispatched immediately after payment
✓
STEP 5 · DONE
Sit Back & Track Your Parcel
After payment you receive a tracking number. Most routes deliver in 5–14 business days. Track your parcel anytime in your dashboard or the carrier’s website. Our Chinese-speaking team is always available to help.
📍 Full Tracking
💬 Chinese Support
⚡ 5–14 Business Days
📬 Estimated Transit (Business Days)
🇦🇺→🇨🇳 AU to China
7–12 days
🇲🇾→🇦🇺 MY to Australia
8–14 days
🇯🇵→🇹🇼 JP to Taiwan
5–10 days
🇳🇿→🇨🇳 NZ to China
8–14 days
QUICK FAQ
Frequently Asked Questions
How soon do I get my warehouse address after registering?
Instantly — your 8 warehouse addresses are available in your account dashboard immediately after sign-up.
How long can I store packages for free?
30 days free storage. After that a small daily fee applies, so we recommend consolidating and shipping within 30 days.
Is consolidation free?
Yes, consolidation and repacking are completely free. You pay one shipping fee based on the combined weight.
What is a DDP route?
DDP (Delivered Duty Paid) means we prepay import duties on your behalf. No extra charges on delivery — ideal for China and Taiwan.
What items are prohibited?
Liquids, powders, loose batteries, and counterfeit goods cannot be shipped. Contact our support if unsure.
