Send package from China to Australia by air

China to Australia Air Freight Line

Shipping Fees

• Initial Weight: The first 1kg is charged as 1kg (even if it’s less).
• Incremental Weight:
  • For packages up to 21kg, increments are rounded up to the nearest 0.5kg.
  • For packages over 21kg, increments are rounded up to the nearest 1kg.

• Chargeable Weight: We compare the actual weight with the volumetric weight (calculated as length × width × height ÷ 5000). The greater of the two will be used for billing.
• Special Item Declaration Fees:
  • Portable power stations: An additional ¥225 (approx. AU$45) per unit.
  • Power banks: An additional ¥25 (approx. AU$5) per package.
  • Note: Additional fees may also apply to other special items.

We’re responsible for transportation only. We don’t take responsibility if customs inspects or confiscates the contents of your parcel. If you’re unsure whether an item can be sent, please contact our customer service team first.

Timelines

• Order Cut-off: Every Thursday. If there’s a public holiday in China, the cut-off will be extended to the next business day.
• Warehouse Processing: After the cut-off, it takes 2-4 business days for the warehouse to process your order before it’s sent to the airport.
• Delivery Time: Approximately 10 business days after the flight departs. Please note that customs inspections may cause delays.
• Address Changes: An additional fee of ¥125 (approx. AU$25) per consignment will apply for address changes after the waybill has been issued.
• Australia Delivery: Primarily handled by Australia Post for door-to-door delivery. Remote areas might use other local logistics providers.
• Missed Delivery: If no one is available, a card will be left at the location, or the parcel will be placed in a secure location.

Packaging Rules

• Consolidation: The warehouse offers free package consolidation services. One consignment can include multiple packages, with their chargeable weights added together.
• Individual Package Weight:
  • A single package can weigh up to 79kg.
  • Packages with a chargeable weight exceeding 30kg will incur an overweight fee.
  • For packages with an actual weight exceeding 30kg, we recommend palletising them. Don’t hesitate to get in touch with our customer service for pricing information.
• Individual Package Dimensions:
  • The longest side of a single package must not exceed 1 meter.
  • The sum of any two shorter sides of a single package must not exceed 150cm.

  • 	Cost
    0-29KG	0
    30-50KG	￥170(≈AU$34)
    50.01-80KG	￥200(≈AU$40)
    80kg以上	￥350(≈AU$70)起

• Item Declaration Limit: A maximum of 5 unique item descriptions per consignment. An additional declaration fee of ¥27 (approx. AU$5.5) per item will apply if you exceed this limit.
• Maximum Declared Value: The maximum declared value per consignment for this service is approximately AU$1,000 (¥ 4,600). If your declared value exceeds this, please submit your items separately.

Essential Considerations for Your Shipment

Here are some crucial notes regarding your shipments to keep in mind:

Customs Declaration for Small Parcels: For small parcels, the customs declaration must use the recipient’s real name (an individual, not a company name) and actual residential address. You cannot use post offices, PO boxes, locked bags, parcel lockers, or parcel collect locations. It’s essential to provide accurate information to avoid customs and federal liabilities due to incorrect entries.

“High-Risk” Items: This service can transport certain “high-risk” items, such as replica brand-name bags, commercially packaged foods, health supplements, and medicated ointments. Please be aware that these items have a higher chance of being inspected or confiscated by customs. You send these at your own risk.

Accurate Declaration and Customs Inspection (EMPP):

You must truthfully declare the contents of your shipment (product name, quantity, and value). You can fill out the parcel declaration after the seller has dispatched the goods, and our system will automatically match it when your parcel arrives at the warehouse. If customs initiates an EMPP (Customs suspects under-declaration and requires proof of value), an additional fee of ¥250 (approx. AU$50) per consignment will be charged. We are not responsible for delays or storage fees resulting from the customer’s failure to provide necessary documentation in a timely manner.

Payment Before Shipment:

Payment is required before dispatch. You can download an invoice from our website, issued by Yi Bao Guo Australia, which includes any pre-paid amounts.

Our Responsibility for Transportation Only:

We are solely responsible for the transportation of your parcel. We are not responsible for the quantity or condition of items as dispatched by the seller (e.g., incorrect or missing items, discrepancies in color, size, or style; product defects like loose threads or fading; items melting in transit; breakage of fragile items; or delays due to weather, customs inspections, etc., leading to product expiry or spoilage). These are not covered by insurance. You have the option to select additional services when submitting your parcel to verify product quantity and inspect product quality.

Insurance Options:

Insurance is optional. You can purchase insurance at 5% of the declared value.

You must provide the original purchase invoice for the product before purchasing insurance, and insurance must be purchased before shipment.

Insurance does not apply to personal items, second-hand goods, or items for which a purchase invoice cannot be provided.

If you do not purchase insurance, in case of loss, compensation will be a maximum of ¥500 per consignment (including shipping fees).

If you do purchase insurance, in the event of loss, the maximum insured amount per consignment is ¥ 2,500.

Please note that compensation is only for lost parcels. We do not provide compensation for any other forms of damage, deformation, deterioration, or liquid leakage.

Packaging Responsibility:

We do not compensate for items that deform, spoil, melt, break, or leak due to environmental changes during transit. Please ensure your items are adequately packaged before shipping.

The China warehouse provides 45 days of free storage. After this period, a storage fee of ¥1 (≈AU$0.2) will be incurred for every 20KG of chargeable weight, calculated daily. The system will automatically add this fee when you submit your waybill. The minimum charge is ¥1 (≈AU$0.2)/day.
*Unclaimed packages are stored for free in the China warehouse for 45 days. After 45 days, unclaimed packages will be disposed of by the warehouse. Please pre-alert your packages in advance.

We inform you of items that can be mailed, meaning those items are accepted by the logistics company used and can depart the country of origin.
We are not responsible for whether the customs authorities in the destination country permit imports. Please carefully read the Australian Customs website before mailing.
For information on mailing personal items, please refer to the following link:
https://www.tga.gov.au/personal-importation-scheme
For what can and cannot be mailed, you can check the official Australian website:
https://www.abf.gov.au/entering-and-leaving-australia/can-you-bring-it-in/list-of-items