How to Use

Forwarding Services

Additional Services

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Storage Service

All warehouses provide at least 30 days of free storage—shop with peace of mind.
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Photo & Measurement

We measure the weight and dimensions of inbound parcels and provide high-resolution photos.
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Unboxing & Inspection

We check your order before shipping to avoid awkward surprises when you receive it.
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Remove Invoices

We remove invoices and promotional inserts included with the product to reduce weight.
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Parcel Consolidation

Items purchased from different sellers can be consolidated into one parcel to reduce volumetric weight and shipping costs.
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Split Shipment

We can split items and ship to different recipients; this can also help reduce duties/taxes.
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Box Replacement

We provide sturdier cartons to better protect your items during long-distance transport.
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Reinforcement

Whether it’s a single item, carton, suitcase, or pallet, we provide reinforcement services.

Multi-currency Payment

  • Australian bank transfer
  • Credit Card (VISA/MASTER/AMX/JCB)
  • Paypal
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  • Malaysian bank transfer
  • Online Banking
  • Credit Card
  • e-Wallet
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  • WeChat (Mainland China ID verification required)
  • Alipay
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  • Singapore bank transfer
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  • New Zealand bank transfer
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Featured Services

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Points Rewards Program

Earn Ebaoguo points
Use points to offset shipping fees

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In-house Shipping Lines

We operate multiple in-house international shipping lines, with destination duties and customs clearance included, and stable transit times.
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User Referral Program

Ebaoguo’s referral program allows you and the friends you invite to earn additional points rewards.
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Dedicated Customer Support

We provide real-time human support across multiple platforms. Delivering helpful customer assistance has always been our top priority.
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