🏭 China Warehouse Policy
- 📦 Free storage: 60 days (¥1/parcel/day charged after the free period)
- ⚠️ Unclaimed parcels cleared after 45 days
- 📦 Free consolidation: up to 30 packages per waybill
- 💰 Excess handling fee: if a waybill exceeds 30 packages, fee =
total packages × ¥1(e.g. 40 packages → 40 × ¥1 = ¥40)
- Optional add-on: 5% of declared value (purchased before dispatch; proof of purchase required). Maximum compensation equivalent to AU$500 per shipment (loss only).
- Without insurance: maximum compensation equivalent to AU$100 per shipment (including freight).
- Covers loss only — not damage, deformation, deterioration, melting, or liquid leakage. Fragile items and second-hand/used goods are not eligible for insurance.
- See full Ebaoguo Insurance Policy
Contact Us
📦 Route: China → Malaysia Air Freight
📅 Updated:
🚚 Carrier:Ebaoguo self-operated consolidated line
🛃 Customs:Included / DDP (import duty & SST included, no payment required on delivery)
Warehouse: Foshan, Guangdong (address provided after registration) 🇨🇳 · Register free to get your warehouse address → · 📊 Shipping Calculator
How to Ship: 7 Simple Steps — shipping from china to malaysia
Fee Transparency — No Hidden Costs
- Shipping rate (by chargeable weight)
- Handling / warehouse intake / fumigation fees (if applicable)
- Pickup fee (if you choose home pickup)
- Extra service fees, commission, fuel surcharges
- Destination customs duty / VAT / GST (only on DDP self-operated lines marked "included")
- Import duty + GST/VAT on non-DDP routes — destination customs collects from recipient
- Insurance (optional, ~5% of declared value; shown at bottom of each card)
- Customs inspection / return / storage detention fees in exceptional cases
China to Malaysia Air Freight Consolidation
- All parcels arriving at the warehouse will be unpacked, inspected, photographed, measured, and weighed, with parcel attributes recorded
- Ebaoguo is responsible for air transportation only. Ebaoguo is not liable if customs inspects or confiscates any parcel contents
Shipping Rates:
| Chargeable weight (rounded up per 1 kg) | West MY — General | West MY — Sensitive | East MY — General | East MY — Sensitive |
|---|---|---|---|---|
| First 1 kg | ¥63 | ¥65 | ¥72 | ¥74 |
| Additional 1–5 kg | ¥63/kg | ¥65/kg | ¥72/kg | ¥74/kg |
| Additional 5–10 kg | ¥58/kg | ¥60/kg | ¥63/kg | ¥65/kg |
| Additional over 10 kg | ¥52/kg | ¥54/kg | ¥58/kg | ¥60/kg |
How it is charged: total = first-weight price + (chargeable weight − 1 kg) × the additional-weight rate for that band. Example: West Malaysia General 12 kg = ¥63 + 11 × ¥52 = ¥635; East Malaysia Sensitive 5 kg = ¥74 + 4 × ¥74 = ¥370.
The Sensitive line costs ¥2 more per kg than the General line and covers goods containing batteries, liquids, powders, cosmetics and similar items. Rates are quoted in CNY and converted to your account currency at the exchange rate on the day you place the order.
- Minimum chargeable weight is 1kg (anything under 1kg is billed as 1kg); subsequent weight is rounded up per 1kg
- Chargeable weight: the greater of actual weight or volumetric weight (L×W×H÷5000 cm)
- Example: a chargeable weight of 1.2kg is billed as 2kg, i.e. 2kg × RM39 = RM78
Transit Time:
- Shipments dispatched Monday to Friday; orders are processed 2–3 days after payment (delays may occur during public holidays)
- Approximately 7–14 days after the flight departs
Possible Additional Charges
- If a single shipment contains more than 30 parcels, a parcel handling fee of AU$0.20 per parcel applies. For example, if you submit 40 parcels, the system will automatically charge (40−30) × AU$0.20 = AU$2.00
- The warehouse provides free unpacking and box consolidation. We will prioritise using your original courier boxes. If items don’t fit, warehouse cartons will be used automatically (AU$5 each) without prior notice
- If you need photos of your parcel contents, select the [Multi-angle Photography] add-on service in the parcel declaration or parcel list — AU$2 for 5 high-resolution images
Packing Rules:
- No single side may exceed 140cm; maximum weight per parcel is 30KG
- Chargeable weight is the greater of volumetric weight (L×W×H÷5000) or actual weight
- Chargeable weights of multiple parcels within one shipment can be combined
- This route includes door-to-door delivery. If you need to change the delivery address after a shipment has been dispatched, an additional fee of RM45 per shipment applies
What Can Be Shipped:
- Clothing, shoes, bags, toys, car accessories, sporting goods, everyday items, small appliances
- Please contact customer service before shipping the following items
Items with batteries, food, beverages, medicine, health supplements, skincare products, cosmetics, liquids, etc.
What Cannot Be Shipped:
- Refer to prohibited and restricted items: white powder, weapons, animals, currency, flammable materials, pressurised gas (aerosols), hazardous goods, alcohol, drugs, tobacco, e-cigarettes / vaping devices, plants, and any other items prohibited by law.
- Prohibited items must either be returned to the seller at your request, or we can arrange disposal (any disposal costs are to be borne by you).
- If false declarations result in customs seizure or return of goods, all costs and consequences will be borne by the customer.
- If you are unsure whether an item can be shipped, please contact customer service.
How to Ship
Step 1: Register and log in at https://ebaoguo.com to get your Ebaoguo warehouse address and support reference number
Step 2: You can purchase items from any website and have them shipped to your assigned warehouse address, or arrange delivery yourself
Step 3: Once the seller has dispatched your order, declare your tracking number in the parcel list
Step 4: Once Ebaoguo’s warehouse receives your parcel, it will be added to your parcel list
Step 5: When all parcels have arrived, you can submit a shipment from the parcel list — enter the recipient’s address and select any additional shipping options or services
Step 6: Once the Ebaoguo warehouse has packed your order according to your instructions, you will receive a payment notification
Step 7: After successful payment, we will dispatch your goods
Common Box Sizes and Weight Reference for China Warehouse
- Common carton types at the China warehouse (all AUD$5 each)
Box Dimensions (cm) International Volumetric Weight (kg) A 50*50*40 20 B 55*40*35 15.4 C 41*29*40 9.51 D 41*29*20 4.76
How Irregular Parcels Are Measured
① Standard parcel measurement:
If the parcel is a standard rectangular box, volumetric weight is calculated using the box’s length, width, and height.

② Bulging parcel measurement:
If the parcel’s sides have bulged outward due to pressure from the contents, the longest edge is used for calculation.

③ Irregular parcel measurement:
If the item’s actual size requires irregular packaging, the longest edge is used to calculate the volumetric weight.

Frequently Asked Questions
I want to self-collect from your warehouse — do I still need to enter a delivery address when submitting a shipment?
My parcels are arriving at the warehouse one by one — can I submit them in separate shipments?
The dimensions and weight recorded at the warehouse don’t match what the seller told me — what should I do?
I need to return an item — can you refuse delivery on my behalf?
Can you consolidate my parcels into one box?
I’ve bought a lot of items — can I fill in the declaration roughly?
Is cash on delivery available?
Can I pay in Malaysian Ringgit (MYR)?
Yes, we support the following payment methods
🏭 China Warehouse Policy
- 📦 Free storage: 60 days (¥1/parcel/day charged after the free period)
- ⚠️ Unclaimed parcels cleared after 45 days
- 📦 Free consolidation: up to 30 packages per waybill
- 💰 Excess handling fee: if a waybill exceeds 30 packages, fee =
total packages × ¥1(e.g. 40 packages → 40 × ¥1 = ¥40)
- Optional add-on: 5% of declared value (purchased before dispatch; proof of purchase required). Maximum compensation equivalent to AU$500 per shipment (loss only).
- Without insurance: maximum compensation equivalent to AU$100 per shipment (including freight).
- Covers loss only — not damage, deformation, deterioration, melting, or liquid leakage. Fragile items and second-hand/used goods are not eligible for insurance.
- See full Ebaoguo Insurance Policy
Contact Us
Updated 2026-09 · Source: Ebaoguo Operations




