Shipping arrangements for April holidays in the warehouse.
Dear customer
With the upcoming month of April, warehouses in China, Australia, and Malaysia will all have holidays. To ensure that your packages can be delivered on time, please pay attention to the holiday schedules of each warehouse.
Consolidation line
On May 4, 2023, the order will not be shipped, and the next loading time will be May 12
Airline
The goods will not be released on holidays, and the delivery date will be postponed for the submitted waybill
Australia Warehouse
Consolidation line to Malaysia
Normal delivery on March 29, 2023
Normal delivery on April 5, 2023
April 12, 2023 Not shipped
Normal delivery on April 19, 2023
Australia Warehouse
Consolidation line to Singapore
Normal delivery on March 29, 2023
Normal delivery on April 5, 2023
April 12, 2023 Not shipped
Normal delivery on April 19, 2023
Australia Warehouse
Consolidation line to Taiwan
Normal delivery on March 29, 2023 – “delay 3 days arrival
Normal delivery on April 5, 2023
Normal delivery on April 12, 2023
Normal delivery on April 19, 2023
Malaysia Warehouse
The goods will not be released on holidays, and the delivery date will be postponed for the submitted waybill
During the holiday period, the response time of our online customer service may be slightly slower. However, we will definitely reply to your message within 24 hours.
After the holiday, we will resume our normal work schedule. Thank you for your support and understanding!
Best regards from all staff at Ebaoguo.
How to use EBAOGUO service shipping from China to Australia?
Step 1: Sign up and log in to https://ebaoguo.com to get Ebaoguo China Warehouse address and your support code
Step 2: Shop in any China online store or prepacked yourself, then ship to our China warehouse
Step 3: You will be notified via email once your packages have arrived our Ebaoguo China warehouse.
Step 4: Submit all packages in “My Parcels” by filling out your Australia Residential address and customs declaration form.
Step 5: You can tick extra services provided by China Warehouse, such as consolidation parcels. We will process your packages after your request is submitted.
Step 6: The final billing summary will be emailed to you once we’ve packed your packages. Once payment is received, we will dispatch your packages on the next shipment schedule.
Step 7: After your shipments arrive our Australia Warehouse, we will send notification through email so you can arrange pickup from warehouse or choose local courier delivery.