Shipping from Japan to Anywhere
- Ebaoguo’s Japan warehouse offers Japan Post EMS air transport services for mailing worldwide. Click to get a Japan transfer address immediately
- To inquire whether your destination is available for Japan Post EMS, please click here to check
Japan Post EMS Shipping Rates and Delivery Days
You can quickly get a shipping quote with the Ebaoguo Freight Calculator
- After successful payment, we will hand over your package to Japan Post on the next working day. The reference transport time stated on the Japan Post website will be calculated from when Japan Post receives the package from us
- For the calculation, please choose to dispatch from Ebaoguo’s Japan warehouse, select your destination, and declare the amount (not mandatory), weight, and product type to understand the shipping cost and delivery days
- The delivery days for some countries or regions cannot be displayed temporarily due to local circumstances; please understand
- Due to the impact of the COVID-19 pandemic, actual delivery days may be longer than the days shown in the search results. Please be understanding
- Actual shipping and service fees will be recalculated after the items are packed
Japan Post Customs and Duties
- Japan Post’s shipping fees do not include the destination country or region’s customs duties and fees
- If customs duties or fees are incurred, the recipient is required to contact the destination postal department to supplement the declaration documents or duties, and Ebaoguo is not responsible for customs tariffs and clearance issues
Japan Post Shipping Notice
Japan Post EMS has different packaging requirements for packages going to different countries and regions
- For packaging size and weight limits for Japan Post EMS to Other Countries, please click to inquire
- Maximum weight 20kg (depends on the destination)
- Charged with actual weight, from 1kg, addtional weight is 0.5kg
- The initial weight is 1kg. Weights under 1kg will also be charged as 1kg, for example, 0.8kg will be charged as 1kg
- Length (longest side) = within 1.05 meters (depends on the destination)
- Length (longest side) + girth = within 2 meters
- One waybill one package, multiple packages do not accumulate weight
- After shipment, the recipient’s address cannot be changed
Japan Post EMS Insurance Cost
- For channel reasons, the maximum declaration amount for a single waybill mailed via Ebaoguo’s Japan using Japan Post EMS is 100,000 Japanese yen. If the amount exceeds this, you need to submit a new waybill
- If the value of the mailed package exceeds 100,000 Japanese yen, and cannot be split, Ebaoguo Japan will be unable to transport it
- Ebaoguo Japan will provide insurance of up to 10,000 Japanese yen for your waybill package. If your declaration is below 10,000 yen, you do not need to purchase additional insurance
- If your declaration exceeds 10,000 yen but is below 100,000 yen, to obtain more compensation for loss, you can purchase loss insurance at 5% of the declared amount
- Ebaoguo Global Transfer Disclaimer and Insurance Terms
Service Charge Collected by Ebaoguo Japan Warehouse and List of Value-Added Services
Japan Post EMS Service Fee (Mandatory)
| 打包后计费重量 | 计费方式 |
| 0.01~10kg | 50日元/kg |
| 10.01~20kg | 100日元/kg |
| 20.01kg | 150日元/kg |
| 举例说明：11.11kg的商品，转送服务费为1111日元（此费用不包含国际运输费用） | |
Value-Added Services Provided by the Japan Warehouse
- Storage Fee
- Free storage for D+15 days (the day the package arrives at the warehouse is D-day), and afterwards charged at JPY¥100/per item/per day, and items may be periodically destroyed after exceeding 30 days
- After applying for consolidation and packing, please make a payment within 5 days within the quote, and afterwards charged at JPY¥100/per item/per day, and items may be periodically destroyed after exceeding 30 days
- Value-Added Services
项目 说明 收费（JPY¥） 取出发票 | 装箱单 | 宣传册 取出价格明细 便于送礼等用途。 0 多方位拍产品图片 拍照所有商品(取出所有商品，排列拍照) 每10个商品费用 300 去鞋盒 1个鞋盒的操作费用 650 去衣架 取出一个衣架费用 100 分箱服务(每箱) 根据客户提供清单分箱 400 商品氣柱加固 以商品为单位，气柱长度20cm的单价，不足20cm以20cm计费 150 商品增加气泡膜 商品加一层加厚薄膜 防震防摔。 长宽高和40cm以内 150 到付手续费 5%手续费，最低300日元 400 日本国内退换货服务 服务费，运费以物流线路为准，单价为1个包裹的手续费 400 包裹处理费 按照提交的包裹数量收取 200 合箱服务费 超过2个包裹合箱(D-1个)，超出后按照JPY¥300/每个收取 300 纸箱1号 厚度8mm,长宽高和60cm 100 纸箱 2号 厚度8mm,长宽高和80cm 200 纸箱3号 厚度8mm,长宽高和120cm 350 纸箱4号 厚度8mm,长宽高和140cm 500 纸箱5号 厚度8mm,耗材长宽高和160cm 600 外箱气泡膜加固 外箱加一层加厚薄膜 防震防摔。 长宽高和120cm以内 400 - If you need a value-added service not listed above, don’t hesitate to get in touch with online customer service, and we will assist you as much as possible
Service Charge Collected by Ebaoguo Japan Warehouse and List of Value-Added Services
Japan Post EMS Service Fee (Mandatory)
| 打包后计费重量 | 计费方式 |
| 0.01~10kg | 50日元/kg |
| 10.01~20kg | 100日元/kg |
| 20.01kg | 150日元/kg |
| 举例说明：11.11kg的商品，转送服务费为1111日元（此费用不包含国际运输费用） | |
Prohibited Items and Mailing Restrictions
Suitable for general goods, food, skin care products, and general medications; liquids cannot be sent. The ability to send it out does not mean it can be imported. If it does not meet the import regulations of the destination country or region, it may be returned
Each country’s customs has different policies on the import of different products. Please confirm on the destination country’s customs website whether it can be imported; please click here to view the items that cannot be sent as international mail by Japan Post
- International EMS can mail to over 144 countries and regions worldwide. Enter the address, and the system will automatically calculate the required freight
- International EMS is part of the Universal Postal Union system, and most countries or regions entrust delivery to the local postal system
However, there is still a risk that the destination country’s customs may detain the goods and levy taxes. Should the destination customs detain the goods or charge fees, the recipient must bear the responsibility themselves.
EMS has strong customs clearance capabilities, but items prohibited by aviation or customs cannot be shipped.
Method for Measuring Irregular Parcels
① Standard Parcel Measurement Method:
If the parcel is a standard cardboard box, the volumetric weight is calculated based on the length, width, and height of the box.
② Curved Surface Parcel Measurement Method:
If the parcel is deformed due to compression of goods inside, causing the flat plane of the box to bulge out, then the calculation is based on the longest side of the parcel.
③ Measurement Method for Irregular Parcels:
For parcels that need to be packaged into an irregular shape due to the actual size of the goods, the volumetric weight is calculated based on the longest side of the parcel.
Frequently Asked Questions
Yes, international EMS delivers directly to the address you provide. If delivery isn’t possible, local logistics will contact you to pick up at their service point.
With international EMS, there is one shipping order per parcel. If multiple orders are submitted together, the base weight and additional weight for each order is calculated separately, without costs accumulation.
The Japanese warehouse will measure and weigh each parcel upon storage. If you have any concerns about the size or weight, you can verify with customer service before submission.
The warehouse cannot determine which parcels are to be returned upon receipt. Please submit a return address after storage, and the warehouse will arrange for shipping.
When you submit multiple parcels in one order, the warehouse will try to combine smaller parcels into your larger box to ensure items are not lost in transit and to reduce volumetric weight. There is no additional fee for consolidation service. However, if a new box is used, there will be an additional box fee. The size after consolidation may differ from the size upon submission, the system will refer to the billing weight after consolidation. Please note this in the order comments if you do not wish to consolidate certain parcels.
When submitting a shipping order, you need to declare the products you have purchased in English honestly. If the products are of the same category, such as clothes, you can write “Cloths” and enter the real purchase price. Customs may randomly inspect shipping orders and require proof of purchase (such as invoices and screenshots). You will be responsible if customs fees are incurred due to incorrect information.
Insurance
- Insurance is not mandatory; the insurance fee is 5% of the declared value.
- If insurance is not purchased and the goods are lost, only the actual shipping cost paid will be refunded.
- Regardless of how much you declare, the maximum compensation amount for a shipment’s insurance is 500 Japanese yen.
- If insurance is not purchased and the goods are confirmed lost, only the actual shipping cost paid will be refunded.
- If the goods are not received within 60 working days from the shipping date, they will be automatically considered lost.
- If customs detention occurs due to false declaration, the insurance terms will be automatically voided.
- When declaring insurance, proof of purchase such as invoices or payment records must be provided and must match the declared amount.
- Insurance only compensates for loss, not for any form of damage.
- The final interpretation right of insurance belongs to E Package Global Forwarding.
