Shop overseas and
ship home with Ebaoguo
Use your Ebaoguo warehouse addresses for online orders or parcels sent by family and friends. After arrival, review parcel photos, choose inspection, consolidation or reinforcement, then compare the routes and prices currently available.
How to start shipping
with Ebaoguo
Follow the steps below to send your first shipment.
Register and get a warehouse address
Register free, choose an available warehouse, then copy its address and your member ID.
Get a warehouse address →
Shop and declare your parcel
Use the warehouse address at checkout. After the seller ships, add the tracking number and parcel contents in your account so the warehouse can identify it.
Declare a parcel →
Review arrival photos and services
After arrival, check the photos, weight and dimensions, then choose any eligible inspection, packaging removal, consolidation, parcel splitting or reinforcement services.
Manage my parcels →
Submit a shipment and compare routes
Select the parcels to send, enter the recipient and declaration details, then compare current routes, charges, billing methods and estimated delivery times.
Submit a shipment →
Confirm, pay and track
After warehouse processing, review the final weight, dimensions and amount due. Once paid, follow the tracking number and shipment status in your account.
View my shipments →One account
manages every warehouse
Parcels, arrival photos and service history from different warehouses sit in one member centre, together with balance, points and payment records.
One member centre for every warehouse
Wherever a parcel arrives or ships from, the records live in the same place.
- No separate registration for each warehouse
- Parcel photos and activity in one place
- Unified balance, points and payment records
- Available warehouses stay in sync
What is consolidation?
After the items are confirmed, excess packaging can be removed and the contents repacked into one reinforced parcel. The actual carton count, dimensions, volumetric weight and chargeable weight depend on warehouse measurements and route rules.
Results vary by product, packaging method and selected route
Choose a warehouse and see where it can ship
Warehouses, destinations and routes update according to current availability and parcel conditions.
Route information is loaded from Ebaoguo data. Final service availability, charges and estimated transit times are confirmed in your quote.
Get a shipping quoteSee how parcels are handled
at the warehouse
The scene is based on warehouse photographs published by Ebaoguo and its Google Business profile. It retains authentic operational details such as pallets, mixed-size parcels and the loading area while removing customer information.
Common questions
before your first shipment
Fees, limits and availability follow the Help Centre and your actual quote. Visit the Help Centre →
One Ebaoguo account can manage the warehouses and parcels currently available to you. Actual availability is shown in your account and the warehouse list.
Your account displays the available balance, points, currency and eligibility. Any warehouse, route or service restrictions are shown before payment.
Not always. Charges depend on actual weight, dimensions, volumetric weight, item type and the selected route. Review the warehouse measurements and latest quote before submitting.
Available services vary by warehouse, parcel and route. Select a warehouse or parcel to see current services, prices and eligibility.
Free storage periods vary by warehouse — check the relevant route page in the Help Centre for the exact number of days. Before the free period ends, you’ll get an email reminder with the daily storage fee that applies afterwards; we never phone customers to collect storage fees.
Yes. Each route and shipping method has its own weight and dimension limits — check the specific route page in the Help Centre for the exact figures.
You can set AUD, CNY, MYR, NZD, USD, JPY, HKD or SGD as your default settlement currency, and charges from any warehouse convert automatically. Most currencies support credit card payment (Visa/Mastercard/Amex), and some also support WeChat Pay, Alipay or bank transfer.
No advance top-up is required — you can pay the exact amount when a shipment is pending payment. There’s no cash-on-delivery option; payment must be completed before a shipment departs, and unpaid shipments continue accruing storage fees.
Register to get your warehouse addresses
Manage every available warehouse, parcel, balance and point record from one account.
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