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General FAQ
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Preparing your shipment
EBAOGUO Parcels Collection Points (Melbourne)
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Send from Australia
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Send from China
Shipping from China to Australia by Sea
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Shipping from China to Australia by Air
Shipping from China to Malaysia
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Shipping from Malaysia to Australia Express Service
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Packages
Where you will find package and warehouse processing info
使用指南
Packages
我有新包裹,需要提前预报给你们吗
How to print and place my consignment labels when pickup
How do I complete the customs declaration?
My package status “Delivered to the warehouse”, but it is not listed in my account. Where is my package?
Can I pick up my package from your warehouse?
How long can I store my package in the warehouse?
How do you measure a box?
What is the weight and size limit for my package?
What is dimensional Volumetric weight?
什么样的包装你们会拒收
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